Kinmel Campers Ltd
Registered Office:
Unit 20, Allits Industrial Estate
Vale Road
Rhyl
LL18 2PD
Telephone: 01745 771 231
1. Overview
Kinmel Campers Ltd supplies campervan furniture and related products to customers across the UK. Many of our products are made to order or customised, and delivery times can vary depending on specification, workload and materials.
This Delivery Policy explains how delivery times are calculated, how items are shipped, and what customers can expect once an order is placed.
2. Delivery Times
Standard Delivery Timeframe
- Our typical delivery timeframe is up to 30 days from order confirmation.
- For custom or made-to-order products, delivery may take up to 45 days.
Live delivery time estimates are displayed in the website footer and may be updated to reflect current production capacity.
Important Notes
- All delivery times are estimates, not guaranteed dates
- Custom finishes, upholstery options or complex specifications may increase build time
- We will always aim to deliver as quickly as possible without compromising quality
3. Custom & Made-to-Order Products
Most products sold by Kinmel Campers Ltd are manufactured specifically to customer specifications, including:
- Campervan kitchen units
- Rock & roll beds
- Upholstered items
- Furniture with selected colours, finishes or configurations
Because these items are built to order:
- They cannot be dispatched immediately
- Delivery times may vary between orders
- Changes to specifications after ordering may affect delivery times
4. Delivery Method
- Larger items are typically delivered via pallet or specialist courier
- Smaller items may be delivered using standard courier services
- Deliveries are made to the address provided at checkout
Customers will be contacted where necessary to arrange delivery or confirm availability.
5. UK Delivery Coverage
We deliver to UK mainland addresses.
If you are located in a remote area or outside standard delivery zones, additional charges or extended delivery times may apply. If this applies to your order, we will contact you before dispatch.
6. Collection from Our Premises
Customers may choose to collect their order from our premises in Rhyl, North Wales.
- Collection is by appointment only
- Customers will be notified when their order is ready
- Items must be inspected at the time of collection
7. Delays
While we work hard to meet estimated delivery times, delays can occasionally occur due to:
- Supplier or material availability
- Production scheduling
- Courier delays
- Factors outside our reasonable control
Kinmel Campers Ltd is not liable for delays caused by circumstances beyond our control, but we will always communicate clearly if delays arise.
8. Failed or Missed Deliveries
If delivery fails due to:
- Incorrect address details
- No one available to receive the delivery
- Failure to respond to courier contact
Additional delivery charges may apply for re-delivery.
9. Delivery Inspection
Customers are responsible for inspecting goods upon delivery.
Any issues, damage or discrepancies must be reported within 48 hours of delivery.
10. Contact Us
If you have any questions about delivery times or your order, please contact:
Kinmel Campers Ltd
📍 Unit 20, Allits Industrial Estate, Vale Road, Rhyl, LL18 2PD
📞 01745 771 231
11. Policy Updates
This Delivery Policy may be updated from time to time. The most current version will always be available on our website.